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Fleet Support Engineer

San Mateo, California - Posted on April 30, 2024
Published By James DeMaar

Trillium Professional is now seeking a Fleet Support Engineer in Foster, City, CA.

In this role, you’ll diagnose complex hardware/software related issues, interface with cross-functional engineering teams to drive resolution, capture the troubleshooting details and place them in the internal knowledge database. This role will require flexibility to work nights/weekends as needed with advanced notice.

We are looking for someone that has a bachelor’s degree and a minimum of 2 years relevant experience (e.g. transportation, aerospace or autonomous vehicles). Ideally you have experience with electric vehicle technology and remotely supporting vehicle troubleshooting.

As Fleet Support Engineer, you’ll:
-Act as point of contact for real-time escalation from technicians on fleet issues.
-Document, amend and maintain a troubleshooting guide for all technicians to use as faults are diagnosed/resolved.
-Establish diagnostic procedures to expedite troubleshooting in the future.
-Provide historical review of vehicle/fleet data, parsing/interpreting vehicle logs and their physical implications.
-Work with engineering design to improve tooling and detection of issues.
-Work to implement effective countermeasures across the fleet.
-Define/capture required data points to validate issue resolution.
Occasionally travel within the U.S. to support various operational locations.

Pay rate is $38 per hour. Apply now!

Requirements
-Bachelor’s degree in Electrical Engineering, Computer Engineering or Automotive Engineering
-2+ years of relevant experience in transportation, aerospace or autonomous vehicles
-Experience with low/high voltage circuits, Unified Diagnostic Services (UDS) and experience on how to safely troubleshoot
-Understanding of hardware/software systems architecture, communications to support in an operations setting
-Embraces a holistic problem-solving approach to identifying issues with high-level vehicle functions and drive specific resolution into single components
-Self-starter with the ability to build relationships across the company
-Ability to comprehend schematics, electrical diagrams and connector end views/pinout
-Have availability for nights/weekends as needed with advanced notice

Preferred Qualifications:
-Experience with electric vehicle technology
-Experience with remotely supporting vehicle troubleshooting
-Hands-on experience with vehicle hardware
-Experience with Linux and Python-based programming systems for fleet-level data processing
-Experience with software that interfaces with hardware
-Familiarity with networking, TCP and socket programming


Trillium has been recruiting and placing clerical and office professionals for over 30 years. From Fortune 100 companies to small businesses, our philosophy remains the same: to achieve excellence by providing quality employees with an uncompromising level of service. We believe in honesty, integrity, and a simple philosophy of providing value to our customers and our employees. We strive to be unsurpassed in the recruitment and placement of professionals. Trillium is an Equal Opportunity Employer.

By applying to this job, I agree to receive electronic communications including SMS text and email regarding future opportunities, referral bonus incentives, and other promotions from Trillium. You may opt out at any time from future communications by responding STOP to any electronic communication. You may view our full privacy policy at https://trilliumstaffing.com/jobs/privacy/.

Trillium offers a comprehensive benefit package that includes the ability to participate in health insurance and retirement plans, paid holidays, state required leave, and vacation days. Trillium’s offerings are dependent on the state in which the assignment is located, length of time worked, and may change depending on assignment. Benefit packages for direct hire placements vary based on the client company.

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